File a Claim with BENZU SMART

Let us know the details of the issue with your device, including when it happened. The more info, the quicker we can help!

Based on your plan, we’ll repair, replace, or reimburse you. Some claims may qualify for a new or refurbished replacement.

Just like insurance, a deductible applies to most claims. It’s typically a fraction of your device's replacement cost.

Stay covered! Your plan protects future purchases from unexpected issues.

We cover smartphones, smart computers, and tablets, with options for additional devices. Choose your package based on what you need to protect.

Visit our “File a Claim” page, provide details about your device and the issue, and we’ll guide you through the process.

Yes, depending on your plan, we may replace your device with a new or refurbished model at current market value.

A deductible is required for each claim, typically less than a device’s retail value. It varies based on the device and coverage plan.

Yes, you can add protection for future devices with a quick signup.

Check out our Full Terms and Conditions or contact us directly for specific questions.